Running a business online is easier when you have reliable customer support. Glowroad, one of India’s most popular reselling and e-commerce platforms, provides customer care services for both buyers and sellers. Whether you are facing issues with orders, payments, refunds, delivery delays, or account setup, contacting Glowroad customer care can quickly solve your problem.
In this detailed guide, we will share the Glowroad customer care number, other support methods, and tips on how to get faster help.
📞 Glowroad Customer Care Number
Currently, Glowroad primarily provides support through its app and email system, but users also search for contact numbers.
Here is a quick table showing Glowroad customer care details:
| Support Type | Details |
|---|---|
| Customer Care Number | +91-8047171999 (Helpline) |
| Email Support | care@glowroad.com |
| App Support | Help & Support section inside Glowroad App |
| Head Office Address | Glowroad, Bangalore, Karnataka, India |
👉 Always use the official Glowroad app or website to verify the contact details before sharing any sensitive information.
🛒 Common Issues Solved by Glowroad Customer Care
Glowroad customer support team helps with multiple queries. Some of the most common include:
- Order related issues – delayed delivery, order not received, wrong product.
- Refunds & Returns – refund not credited, return request status.
- Payment issues – transaction failed, money deducted but order not placed.
- Seller queries – onboarding, commission rates, catalog upload.
- Account problems – login errors, profile update, app issues.
📱 How to Contact Glowroad Customer Care Through App
If you cannot reach the Glowroad customer care number, the Glowroad App Help Section is the fastest method.
Steps:
- Open the Glowroad app on your smartphone.
- Go to “Account” → “Help & Support.”
- Select the issue category (Orders, Payments, Refunds, Seller Support).
- Write your query and submit.
- Glowroad support usually responds within 24-48 hours.
📧 Glowroad Email Support
If you prefer email, write directly to care@glowroad.com with your:
- Registered mobile number
- Order ID / Transaction ID
- Description of issue
Make sure your subject line is clear, for example:
- “Refund not received for Order ID XXXXX”
- “Issue with login – registered mobile: XXXXXXX”
This helps customer care resolve your issue faster.
🏢 Glowroad Head Office Contact
Sometimes sellers or resellers may want to reach the company directly. Glowroad’s head office is located in Bangalore, Karnataka.
| Office | Details |
|---|---|
| Company Name | Glowroad |
| Head Office | Bangalore, Karnataka, India |
| care@glowroad.com | |
| Helpline | +91-8047171999 |
⚡ Tips to Get Faster Support from Glowroad
- Always keep your order ID and registered number handy.
- Use the Help section in the app first, then escalate to email.
- For urgent queries, try contacting during business hours (10 AM – 6 PM IST).
- Be polite and clear in your communication for faster resolution.
❓ FAQs About Glowroad Customer Care Number
Q1. What is Glowroad customer care number?
👉 The official helpline is +91-8047171999, but support is faster via app.
Q2. Can I contact Glowroad 24/7?
👉 No, support is available during business hours. App-based support works 24/7 for query submission.
Q3. How do I get a refund?
👉 Raise a refund request in the app or email care@glowroad.com with details.
Q4. Is Glowroad customer care available for sellers only?
👉 No, both buyers and resellers can contact support.
Q5. What should I do if the customer care number is not working?
👉 Use the Glowroad app Help section or send an email.
🔑 Final Words
Knowing the Glowroad customer care number and other contact details can save you time whenever you face problems. While the helpline exists, the in-app support system is usually the quickest way to resolve issues.
If you are a buyer or a reseller, always keep the customer care email and helpline number saved for emergencies.